True Identity Group, located at Tappersweg 14-27, 2031EV Haarlem, The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.
PERSONAL DATA THAT WE PROCESS
We process your personal data because you use our services and/or because you provide it to us yourself.
Below an overview of the personal data that we process:
- First and last name;
- Phone number;
- Email address;
- Other personal data that you actively provide, for example in correspondence by telephone or email;
- Information about your activities on our website;
- Internet browser and device type;
SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS
Our website does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us and we will delete this information a.s.a.p.
FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS PERSONAL DATA
We processes your personal data for the following purposes:
- Handling your payment;
- To be able to call or email you if this is necessary to be able to carry out our services;
- Inform you about changes to our services and products;
- To deliver goods and services to you;
- We also process personal data if we are legally obliged to do so, such as data that we need for our tax return.
AUTOMATED DECISION MAKING
We do not make decisions based on automated processing of personal data.
HOW LONG WE KEEP PERSONAL DATA
We do not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
- Traffic details: Basic website traffic information is saved anonymously for 38 months via Google Analytics and Plausible.
- Personal data: Personal data you entered in one of our forms is saved for 3 months upon contact, unless you become a client.
- Client data & Invoices: Client data and invoices are saved via Stagent.
- Invoices: saved for 7 years due to legal obligation of the tax authorities.
SHARING PERSONAL DATA WITH THIRD PARTIES
We do not sell your data to third parties and only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.
COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE
We only use technical and functional cookies. And analytical cookies that do not infringe on your privacy. The cookies we use are necessary for the technical functioning of the website and your ease of use. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.
VIEW, MODIFY OR DELETE DATA
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to firstname.lastname@example.org.
To make sure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
HOW WE PROTECT PERSONAL DATA
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us.